Terms & Conditions


 

These General Terms and Conditions are intended to regulate the relationship between buyer and seller in the sale of goods through the web store www.kralovadesign.com.

The above web store is owned by the company KLEVIATEC, acting as a SELLER:

KLEVIATEC SL

Toques 1

28050 Madrid

CIF - B85485480

VAT number ESB85485480

The CUSTOMER who makes the purchase, acts as a BUYER.

PURCHASE PROCEDURE

E-Store

1. Choose the product, size and quantity

2. Add the product to Shopping Bag

3. Continue selecting products or go to Cart

4. Check items and go to Checkout

5. Enter email contact and shipping address

6. Select delivery options

7. Introduce card payment details

8. Confirm order

9. Confirmation of the order implies accepting this Terms & Conditions

Prices

The prices are shown on the web in euros including VAT but excluding shipping costs or any discounts or special promotions that are added during the process of buying, configuring the total amount due. The prices listed on the website may change at any time.

Shipping

After processing the order, estimated delivery times are 3 days for domestic shipping, 7 days for the European Union, and 15 for the rest of the world.

Shipping costs:

Spain/Portugal: 3,95€

Rest of Europe: 7,90€

Asia/USA: 14,90€

 

Reception verification

The CUSTOMER must check the condition of the package and the merchandise upon receipt. If the packaging or the goods are damaged or incomplete, the CUSTOMER must not accept delivery. Incomplete or damaged shipments must be reported to info@kralovadesign.com describing the situation. KLEVIATEC is not responsible for the acceptance of goods damaged in transit.

Returns and changes

In accordance with the applicable law, in the event that the CUSTOMER is contracting as a consumer, it may cancel the Purchase Agreement (except when the goods ordered are custom items) and return or exchange freely the Products delivered at any time within 30 calendar days from the date of delivery of the Order.

The Products must be returned in the same condition as received. KLEVIATEC will not refund any amount if the Products have been worn beyond simply opening of the packadge or if they have suffered any damage. After checking its perfect state, KLEVIATEC will refund the CUSTOMER the amount paid.

Modifications

KLEVIATEC may change at any time these Terms and Conditions of Purchase, giving due publicity on the website.

Queries

For any query or issue related with the orders, the customer should contact KLEVIATEC emailing to the address info@kralovadesign.com or call +34 91 251 98 05.

Intellectual Property

The contents of the website www.kralovadesign.com belong to the brand KRALOVA_Design who holds all rights to the images, designs, logos, etc. mentioned therein, which can not be used by others without prior consent.

Jurisdiction

This Agreement shall be governed by in accordance with Spanish legislation. The CUSTOMER and KLEVIATEC expressly renounce to any other jurisdiction that may apply, and agree to submit themselves to the Courts and Tribunals of the city of Madrid.